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Defect Tracking

The Vigilant Difference: Shining the light on Cost and Quality

In the world of Application Delivery today, the majority of defects are introduced during the requirements and design phases; however, the majority of defects are actually detected during user acceptance testing and in production. The Vigilant approach to Defect Tracking yields a reduction in the Cost of Quality, as defects are identified and fixed earlier in the lifecycle.

Better Defect Tracking and Reporting simplifies root cause analysis of defect trends. And pinpointing trends within the SDLC provides the ability to focus on improvement areas. Better application delivery, resulting in fewer service desk calls post-implementation, continues the cycle of decreased cost and improved quality.