GetAware

Production Application Diagnostics

The Vigilant Difference: Fixing problems in production is hard, finding them is almost impossible

Diagnosing and fixing the problem is essential to getting the business back on track; however, many organizations are not structured or equipped to get to the root cause quickly and accurately. Vigilant provides the solution that helps IT managers GetAwareTM, supporting them with the expertise and rapid results necessary to stabilize the system and restore peak performance. Vigilant experts quickly assess key transaction flows, identify critical areas affecting performance and availability, and work with the IT team to implement corrective action.

Vigilant understands that in a production crisis, clients benefit from a technology-agnostic expert. Product-specific vendors may offer analysis in J2EE environments or .NET applications, but their ability to look at the system as a whole will be limited by their bias and need to sell their own tools and additional products. On the other hand, Vigilant begins client engagements by assessing the system from a high level, and then, based on findings, determines which tools are most appropriate. As problem areas are identified, Vigilant will drill deep into the underlying technology, until the root cause has been identified and resolved.

We bring the tools - We bring the process – We bring the people

– Just bring us the problem.

When your critical systems go down, then it's time GetVigilant.